NAB Express: Customer Success in the COVID Era

by | May 13, 2020 | Best Practices, Megaphone Updates | 0 comments

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Megaphone TV believes that both of the S’s in SaaS are equally important. Growing your business requires excellent software but maintaining your client base requires excellent service. At Megaphone, we have invested in Customer Success over the years, hiring broadcast professionals to build relationships with our clients. We prioritize:

  • Two-Way Communication (Building Relationships)

  • Education (Sharing Success Stories)

  • Empathy

In addition, check out an exclusive preview of Talk Show – A Remote Broadcast Solution by Megaphone.

Watch the Virtual Panel with guests from TEGNA, Watch What Happen’s Live, and Incentive Sales Rewards at NAB Express as part of the Sprockit Sessions or view the video below.

Link: NAB EXPRESS – Customer Success in the COVID Era